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Senco is an Apple Authorised Service Provider

 

With over 30 years Apple repair service, you can trust us with all your Apple devices. Our technicians are well trained and with Apple certifications. We use genuine Apple parts to deliver certified repairs. 

As one of Hong Kong’s most experienced Apple Authorised Service Providers, our industry certified service team are here to offer you the best solution and support for your Apple product. From providing general service and maintenance to Apple warranty and out-of-warranty repairs.

Service Center

 

We provide Carry-in Repair and Onsite Support service, supporting Apple warranty or out-of-warranty repairs. 

Service maintenance including Mac Pro, iMac, Mac mini, MacBook Pro, iPhone, iPad, iPod, Apple Watch, Apple TV & Beasts by Dr Dre

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Get Ready for your Service

 

When bringing in your Mac or iOS device for repairs, make sure you have backed up your data and remove your device from Find My iPhone.  You may need to restore the backup if your device needs to be reformatted during the repair process. While all care is taken when servicing and repairing your Mac or iOS device, we are not responsible for lost data.

Use the links below and follow the helpful guides to ensure you’re fully prepared before you come in.

 

1. Find My iPhone: Remove your device

https://support.apple.com/kb/PH19302?locale=zh_HK

2. Find the serial number of your Apple product

https://support.apple.com/en-us/HT204308

3. About backups for iOS devices

https://support.apple.com/en-hk/HT204136

4. Backing up your Mac hard drive

https://www.apple.com/support/backup/

5. Get your Apple Watch ready for service

https://support.apple.com/en-hk/HT207826

Prices for Out-of-Warranty Carry-in Repairs

 

Mac inspection / Quick fix $400

iPad inspection / Quick fix $150

iPhone inspection / Quick fix $150

 

iPhone Battery Replacement Service :

For an out-of-warranty fee for battery service starting from $389.

 

iPhone Display Replacement Service : 

For out-of-warranty fee for display service starting from $1029.

 

We also provide On-site iPhone Express Service for SMB & Enterprise customer.

Please contact repairservice@sencohk.com or 28650860 for further information.

Service centre location 

iPhone Screen Repair

If your iPhone has additional damage that's not limited to the screen, see the "Other damage" fees.

iPhone Model
SCREEN REPAIR ONLY
OTHER DAMAGE
iPhone SE(2nd Gen), iPhone SE, iPhone 5s, iPhone 5c
HK$1,029
HK$2,089
iPhone 6
HK$1,029
HK$2,339
iPhone 6 Plus
HK$1,169
HK$2,579
iPhone 6s
HK$1,169
HK$2,339
iPhone 6s Plus
HK$1,329
HK$2,579
iPhone 7
HK$1,169
HK$2,449
iPhone 7 Plus
HK$1,329
HK$2,739
iPhone 8
HK$1,169
HK$2,739
iPhone 8 Plus
HK$1,329
HK$3,129
iPhone XR, iPhone 11
HK$1,569
HK$3,129
iPhone 12 Mini, iPhone 13 mini
HK$1,769
HK$3,120
iPhone 12, iPhone 13
HK$2,139
HK$3,479
iPhone XS, iPhone X, iPhone 11 Pro, iPhone 12 Pro, iPhone 13 Pro
HK$2,139
HK$4,329
iPhone XS Max, iPhone 11 Pro Max, iPhone 12 Pro Max, iPhone 13 Pro Max
HK$2,579
HK$4,699
iPhone 14
HK$2,139
HK$4,329
iPhone 14 Plus
HK$2,579
HK$4,699
iPhone 14 Pro
HK$2,579
HK$5,249
iPhone 14 Pro Max
HK$3,249
HK$5,449

AppleCare+ Service  

AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone, iPad and Mac. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage. 

Product Model
SCREEN ONLY (With AppleCare+)
OTHER DAMAGE (With AppleCare+)
All Mac with AppleCare+
HK$799
HK$2,299
All iPad with AppleCare+
HK$348
HK$348
All iPhone with AppleCare+
HK$228
HK$788

iPhone Battery Repair 

Your iPhone battery service might be covered by your warranty or an AppleCare plan. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below.  Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair. 

BATTERY SERVICE
In-Warranty /or With AppleCare+
Out of Warranty
iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max
HK$0
HK$779
iPhone X, iPhone Xs, iPhone Xs Max, iPhone Xr, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini
HK$0
HK$549
iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus
HK$0
HK$389
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