Senco is an Apple Authorised Service Provider
With over 30 years Apple repair service, you can trust us with all your Apple devices. Our technicians are well trained and with Apple certifications. We use genuine Apple parts to deliver certified repairs.
As one of Hong Kong’s most experienced Apple Authorised Service Providers, our industry certified service team are here to offer you the best solution and support for your Apple product. From providing general service and maintenance to Apple warranty and out-of-warranty repairs.
Service Center
We provide Carry-in Repair and Onsite Support service, supporting Apple warranty or out-of-warranty repairs.
Service maintenance including Mac Pro, iMac, Mac mini, MacBook Pro, iPhone, iPad, iPod, Apple Watch, Apple TV & Beasts by Dr Dre
Get Ready for your Service
When bringing in your Mac or iOS device for repairs, make sure you have backed up your data and remove your device from Find My iPhone. You may need to restore the backup if your device needs to be reformatted during the repair process. While all care is taken when servicing and repairing your Mac or iOS device, we are not responsible for lost data.
Use the links below and follow the helpful guides to ensure you’re fully prepared before you come in.
1. Find My iPhone: Remove your device
https://support.apple.com/kb/PH19302?locale=zh_HK
2. Find the serial number of your Apple product
https://support.apple.com/en-us/HT204308
3. About backups for iOS devices
https://support.apple.com/en-hk/HT204136
4. Backing up your Mac hard drive
https://www.apple.com/support/backup/
5. Get your Apple Watch ready for service
https://support.apple.com/en-hk/HT207826
Prices for Out-of-Warranty Carry-in Repairs
Mac inspection / Quick fix $400
iPad inspection / Quick fix $150
iPhone inspection / Quick fix $150
iPhone Battery Replacement Service :
For an out-of-warranty fee for battery service starting from $389.
iPhone Display Replacement Service :
For out-of-warranty fee for display service starting from $1029.
We also provide On-site iPhone Express Service for SMB & Enterprise customer.
Please contact repairservice@sencohk.com or 28650860 for further information.
iPhone Screen Repair
If your iPhone has additional damage that's not limited to the screen, see the "Other damage" fees.
iPhone Model | SCREEN REPAIR ONLY | OTHER DAMAGE |
|---|---|---|
iPhone SE(2nd Gen), iPhone SE, iPhone 5s, iPhone 5c | HK$1,029 | HK$2,089 |
iPhone 6 | HK$1,029 | HK$2,339 |
iPhone 6 Plus | HK$1,169 | HK$2,579 |
iPhone 6s | HK$1,169 | HK$2,339 |
iPhone 6s Plus | HK$1,329 | HK$2,579 |
iPhone 7 | HK$1,169 | HK$2,449 |
iPhone 7 Plus | HK$1,329 | HK$2,739 |
iPhone 8 | HK$1,169 | HK$2,739 |
iPhone 8 Plus | HK$1,329 | HK$3,129 |
iPhone XR, iPhone 11 | HK$1,569 | HK$3,129 |
iPhone 12 Mini, iPhone 13 mini | HK$1,769 | HK$3,120 |
iPhone 12, iPhone 13 | HK$2,139 | HK$3,479 |
iPhone XS, iPhone X, iPhone 11 Pro, iPhone 12 Pro, iPhone 13 Pro | HK$2,139 | HK$4,329 |
iPhone XS Max, iPhone 11 Pro Max, iPhone 12 Pro Max, iPhone 13 Pro Max | HK$2,579 | HK$4,699 |
iPhone 14 | HK$2,139 | HK$4,329 |
iPhone 14 Plus | HK$2,579 | HK$4,699 |
iPhone 14 Pro | HK$2,579 | HK$5,249 |
iPhone 14 Pro Max | HK$3,249 | HK$5,449 |
AppleCare+ Service
AppleCare+ includes two incidents of accidental damage coverage. You can use an incident for screen repair or for other damage to your iPhone, iPad and Mac. Each incident has a service fee, as shown. The following prices are for Apple screen repairs with AppleCare+ accidental damage coverage.
Product Model | SCREEN ONLY (With AppleCare+) | OTHER DAMAGE (With AppleCare+) |
|---|---|---|
All Mac with AppleCare+ | HK$799 | HK$2,299 |
All iPad with AppleCare+ | HK$348 | HK$348 |
All iPhone with AppleCare+ | HK$228 | HK$788 |
iPhone Battery Repair
Your iPhone battery service might be covered by your warranty or an AppleCare plan. Otherwise, you’ll pay an out-of-warranty fee for battery service, as shown below. Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
BATTERY SERVICE | In-Warranty /or With AppleCare+ | Out of Warranty |
|---|---|---|
iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max | HK$0 | HK$779 |
iPhone X, iPhone Xs, iPhone Xs Max, iPhone Xr, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini,
iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini | HK$0 | HK$549 |
iPhone SE,
iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus | HK$0 | HK$389 |